500% jump in hygiene-related complaints by railway passengers over 2 yearsBetween January 2021 and March 2024, the IRCTC issued 68 showcause notices and cancelled three contracts due to numerous passenger complaints. These complaints were primarily directed towards premium train services like Vande Bharat, Rajdhani, Shatabdi, Duronto, and Mail Express.
January 2021 se March 2024 ke beech, IRCTC ne 68 showcause notices diye aur teen contracts cancel kar diye, kyonki passengers ki bahut complaints thi. Ye complaints mainly Vande Bharat, Rajdhani, Shatabdi, Duronto, aur Mail Express jaise premium train services ke liye thi.