I'm Going To Share A Recent Experience Of Mine Where Indian Railways, Government of India & Payment Gateways Like Paytm Have Been Involved Into A Serious Kind Of Fraudulence
I Booked 2 Tickets To Mathura From HWH Which Costed Me INR 3333/- ( Including Internet Handling Charges & Payment Gateway Charges) . Now Railway Has Cancelled The Train A Day Prior To Our Departure Without Any Valid Reason And Then They Initiated The Refund Of INR 3200/- ( INR 133/- Short) . Consequently, I Raised A Complain , To Which Our "Professional Railway" Obliged Me With A Reply Of In Case Of A Cancellation , Only Base Fare Will Be Refunded. Internet Handling Charges & Payment Gateway Wont Be Refunded Under Any...
more... Circumstances.
This Is A Serious Loot By Govt Of India & Payment Gateway Agencies. I Want To Know Why Should I Pay INR 133/- While The Cancellation Was Done By Railway Without Any Valid Reason ? Fortunately I Didnt Book Return Tickets. Orelse These Bunch Of Crooks Would Have Charged "Cancellation Fee" As Well
Just Imagine, If They Are Looting INR 133/- From 1 Ticket, How Much They Are Looting From The Reservations Of Entire Train, How Much They Are Looting From A Series Of Trains They Are Cancelling On Daily Basis