A woman traveling in the AC coach of the GT Express was harassed by a military personnel on board the train. She complained to the control room and the Deputy CTI on the train, but no action was taken. The military personnel was eventually removed from the train by MCO personnel...
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in Jhansi. In another incident, a senior train manager was awarded for his quick action in preventing a potential accident by noticing sparks emanating from a freight train due to brake binding and alerting authorities, causing the train to be stopped before any damage occurred.